Delivery & Returns
TheClothesStore.com incorporating Frank Bird is a UK clothing company that has been trading for over 50 years in the high street and since 1994 online.
We offer free delivery on all UK orders sent via Royal Mail you should receive your order between 2-3 working days.
Next day delivery is also available on all UK items and cost £4.95 per order.
TheClothesStore.com will ship all over the world and if you are not in the UK delivery is charged by weight of your order at the check out page.
TheClothesStore.com offers a 28 day no quibble returns policy.
This means that if you are not satisfied with your purchase for any reason you can return it to us in its original condition and exchange it for another item or have your payment refunded to your card. Your bank or credit card company may have applied a charge when currency conversion was made. Please note that we cannot accept any liability for these charges, and in the event of order cancellation, we will not be able to refund any charges. We will only issue refunds up to the total value of the goods within any order placed (plus postage and packing charges where applicable). Our customer service team are available and happy to assist you or answer any questions you might have either via email or telephone or live operator.
You can contact our customer service department
Telephone: (44) (0) 1226 733957